Help
Find your next step.
Practical answers for the people who visit, produce for, and organize markets.
For consumers
Where can I download Rooted?
The public iPhone release is in preparation. Check app availability for the current status. No download link is available in this preview.
How do I report incorrect market details?
Send the market name, the correction, and an official source through Contact.
For producers & farmers
How do I join a market?
Publish your producer profile, then search Discover markets in your workspace and request to join. Review and sign any required market agreement. The organizer approves participation; Rooted does not review producer participation requests. You can also accept an organizer’s invitation or use their join code.
Is my catalog tied to one market?
Your catalog belongs to your producer business. Edit a product’s market listing from Products or from that market’s Products view. Saved market-day plans keep snapshots and must be confirmed separately; Live stock has its own dated status.
For market organizers
What can my team manage?
Request organizer access first. Rooted reviews your authority and sends an invitation to the approved portal account. After acceptance, your team can add and publish markets for the approved organization, maintain schedules and events, and approve producer participation requests. Existing market claims require review for that specific listing.
What becomes public?
Published market information is separate from private operations. Applications, documents, and internal review notes are restricted to authorized people.
Can producers submit formal applications and private documents?
Formal application and private document submission tools are outside the current release. Ask the organizer for its participation requirements; a simple participation request does not replace those requirements.
Account & access
Which sign-in should I use?
Everyone uses the same sign-in. Rooted opens the workspace you can access, or offers a choice if you manage both an organization and a producer business.
I signed in but cannot see my workspace. What should I do?
Your account may not yet have an active business membership. Contact us with your business name. Signing in does not grant access to another business.
I cannot sign in or my link has expired.
Use password recovery with your existing account. If you still need access help, contact Rooted. Never send your password by email.
Trials & getting started
Can I create a new account here today?
Open producer setup for current signup availability. New producers verify their email, create their own business and control its publication. Organizers can request authority without creating an account; access follows review and acceptance. A public listing or matching business name does not grant management access.
When does a business trial start?
An eligible business trial lasts three calendar months from its first approved management grant. No card is required. Waiting for a claim decision does not consume trial time, and replacement accounts do not restart it.
What happens after the trial?
The Rooted Platform Agreement does not authorize an automatic charge or conversion. A paid business service requires separately disclosed pricing, renewal and cancellation terms and affirmative purchase authorization.
Still need a hand?
Tell us what you are trying to do and where you got stuck.
Contact Rooted →